Tuesday, February 15, 2011

Bravo Nike

Remember this? After my running break I was anxious to break it out again to track my runs. To my dismay, the screen wouldn't turn on. The computer recognized the USB plugged in but it was useless to me. I purchased this last May and had very little hope that my call to Nike customer service would result in anything more than a 'tough luck'. Imagine my surprise when they gave me an address to ship my sportband back to and immediately shipped me out a new one. Not just a new one but they shipped my old band back with it! Now I can officially accessorize with my sweaty running clothes ;-)


Rich said...

That's nice of them. I sent my Olympus camera in for repair after it got some sand in the zoom gears, and they wanted to charge me $180 to fix it. I said no so they said "Ok, $120?". I then chewed them out for trying to make a profit off of a repair and again said no. Suffice to say, it's now been meticulously disassembled into 1000 pieces in the trash can at work :P

Robyn said...

Is that the one that I made you drop when I hugged you? Still feel awful about that :-)

Rich said...

Sam camera, but the problem didn't happen for a year and a few months later :P It definitely wasn't from that, so don't worry about it. I'm pretty sure some sand got into the zoom gears in Afghanistan.